质量管理体系展示

Dual-system overview

Dual authentication, covering medical and industrial manufacturing

134852
9001
System ISO 13485:2016
Medical Device Quality Management System
ISO 9001:2015
General Quality Management System
Scope of application Medical devices and related services (molding, injection molding, assembly) All industrial molds, injection molded parts, and automation equipment
Core focus Regulatory compliance, risk management and control, product safety, traceability Customer satisfaction, continuous improvement, process approach
Key additional requirements Design and development control, sterile environment requirements, implant traceability No additional medical requirements
Two-wing covered product Microfluidic chips, surgical instrument handles, medical consumables, IVD components, etc. Automotive parts, home appliance casings, electronic connectors, industrial plastic components, etc.

Quality Policy and Objectives

Quality Policy - Top Management Commitment

“Two Wing Mold always aims for zero defects. Through full participation, process control, and continuous improvement, we provide moulds and injection-molded products that meet or even exceed customer expectations. We promise:

  • Strictly comply with the requirements of ISO 13485 and ISO 9001
  • Continuous investment in advanced testing equipment and personnel training
  • Implement full-process traceability for each batch of products
  • Actively respond to customer feedback, with a CAPA closure rate of 100%”
质量看板
Quantitative Quality Objectives (KPI)
Pass rate of shipment batches
≥ 98%
Customer complaint rate
≤ 1%
On-time delivery rate
≥ 95%
Internal scrap rate
≤ 1.2%
On-time closure rate of corrective measures
100%

How to Implement the System in Daily Operations

Certification is just the starting point. Shuangying Mould breaks down the system requirements into five executable management modules, ensuring that every employee is clear about their quality responsibilities.
documentationcontrol

Document Control

All quality-related documents (SOPs, drawings, inspection standards, process parameter tables) are controlled and managed in the ECN system (Engineering Change Notice), and only the latest versions are available for on-site use.

Each document has a unique number, version number, effective date, and review signature; obsolete documents are immediately recycled and destroyed. Document reviews are conducted once a year.

training

Training & Competence

Each position (Injection Molding Technician, QC Inspector, Mold Fitter) requires passing a theoretical + practical assessment to obtain a work permit. Recertification is required annually.

New employee training includes the basics of the quality system, identification of non-conforming products, and use of measuring tools; key positions (such as SPC monitors) require additional passing of a statistical technology exam.

verification

Process Validation

Perform IQ/OQ/PQ (Installation/Operational/Performance Qualification) for special processes such as injection molding, welding, and dispensing, and lock in key process parameters (injection pressure, holding time, mold temperature, etc.).

After the trial molding of each new product, a Cpk study (with critical dimension Cpk ≥ 1.33) shall be conducted, and it can only be transferred to mass production after being verified through three consecutive batches.

nonconformingproduct

Handling of non-conforming products and CAPA

Upon discovery of non-conforming products, immediately isolate, label, and record them (NCR), and proceed with rework, scrap, or concession acceptance. After analyzing the root cause, initiate CAPA (Corrective and Preventive Action).

All NCRs are tracked in the ERP system, and monthly summaries and analyses of TOP issues are conducted; the CAPA closure rate is included in departmental performance evaluation.

review

Internal Audit and Management Review

Conduct a full-process internal audit at least once a year (covering all clauses), and issue non-conformities if any issues are found; the management review is chaired by the general manager, and reviews the achievement of quality objectives, resource requirements, and improvement opportunities.

Internal auditors are independent of the audited department; management review outputs include improvement projects, budget adjustments, etc.

Visualization of Key Quality Processes

From Order to Shipment - Quality Closed-loop Flowchart

1
Order review
Quality requirement confirmation, special characteristic identification, capacity assessment
2
Design and Development
Mold Flow Analysis, FMEA, Design Review
3
Mold manufacturing
Incoming inspection, process inspection, full-size report of three-coordinate measurement
4
Trial molding and verification
First article inspection, Cpk study, process confirmation report
5
Mass production
Initial inspection, in-process inspection (SPC control chart), final inspection
6
Shipment
OQC sampling, COC report, traceability label
7
After-sales Service
Customer Feedback Registration, CAPA, Satisfaction Survey